Allen Integrated Assemblies (AIA), a division of Allen Organ Company, is looking for you to join our team! We are located in Macungie, Pennsylvania (Lehigh Valley) and are a full service electronic and electromechanical contract manufacturer specializing in the manufacture and testing of electronic assemblies. Our manufacturing processes include printed circuit board (PCB) assembly, mechanical assembly, testing, inspection, and quality control. We are ISO 9001 Certified.
We have several openings in our AIA division. Attendance and reliability are important. We run one shift 7:30am to 4:00pm with a 30-minute unpaid lunch and 2 paid 10-minute breaks. We work overtime if needed but notify employees in advance.
Our company has been in business for over 80 years and offers competitive compensation and benefit package. We are willing to train and can provide opportunities for cross training within most departments.
If you are interested in learning more about our job opportunities, please send your resume to careers@aiaaoc.com.
Allen Integrated Assemblies (AIA), a division of Allen Organ Company, is seeking a Customer Program Manager – Electronics Manufacturing Services (EMS) tojoin our team. In this role, the Customer Program Manager – (EMS) will serve as the primary point of contact for key contract manufacturing customers. This role is responsible for managing customer relationships, coordinating customer programs internally, and ensuring successful execution from quotation through production and delivery. The ideal candidate is highly organized, customer-focused, and capable of working cross-functionally with operations, engineering, supply chain, quality, and production teams. Experience in electronics manufacturing, PCB assembly, or contract manufacturing is preferred. This position is onsite at our location in Macungie, PA.
The hours are based on production, which are 7:30am to 4:00pm Monday through Friday.
Interested candidates should submit resume to careers@aiaaoc.com for consideration.
Essential Duties and Responsibilities:
- Serve as the primary customer contact for assigned accounts.
- Manage ongoing customer relationships to ensure satisfaction, retention, and growth.
- Coordinate customer forecasts, production schedules, engineering changes, and delivery requirements.
- Lead customer communications regarding program status, schedule updates, quality concerns, and project milestones.
- Work closely with operations, planning, engineering, purchasing, and quality teams to ensure customer requirements are met.
- Facilitate business reviews, customer meetings, and performance discussions.
- Monitor key account metrics including on-time delivery, quality performance, inventory, and customer satisfaction.
- Resolve customer concerns and coordinate corrective actions when necessary.
- Support quotation development, pricing reviews, and new business opportunities.
- Maintain accurate customer and program information within the ERP system.
- Support contract review activities and ensure customer requirements are communicated.
Qualifications:
• Detail oriented and highly organized.
• Strong problem-solving and negotiating skills.
• Strong business math and analytical skills.
• Ability to communicate effectively with others at all levels of the organization.
• Self-motivated with ability to make critical decisions but also a team player.
Requirements:
• Associate’s or Bachelor’s degree in business, Engineering, Supply Chain, Operations, or related field preferred.
• 3-10 years of experience in program management, account management, or customer service within a manufacturing environment.
• Experience in electronics manufacturing, PCB assembly, box-build assembly, cable assembly, or contract manufacturing preferred.
• Strong understanding of manufacturing operations, supply chain processes, and customer requirements.
• Excellent verbal and written communication skills.
• Strong organizational and project management abilities.
Benefits:
• Health Insurance (Medical, Dental, Vision)
• Life Insurance, Short and Long-Term Disability
• Health Savings Account and Flexible Savings Account
• 401(k) Plan with Match
• Paid Time Off
• Holidays
Allen Integrated Assemblies (AIA) is seeking an Operations Manager to join our team. The Operations Manager oversees daily operations within the electronics manufacturing department, ensuring safe, efficient, and high‑quality production. The Operations Manager is responsible for meeting production schedules, improving processes, maintaining compliance with electronics manufacturing standards, and driving continuous improvement across the operation.
This position is onsite at our location in Macungie, PA. The hours are based on production which are 7:30am to 4:00pm Monday through Friday.
Interested candidates should submit resume to careers@aiaaoc.com for consideration.
Essential Duties and Responsibilities:
- Coordinate with production, planning, purchasing, engineering, and quality teams.
- Oversee on-time delivery (OTD), backlog, and capacity alignment.
- Handle quality concerns and engineering change orders (ECOs).
- The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Incumbents may perform other duties as assigned.
Qualifications:
• Excellent leadership, communication, and problem-solving skills.
• Strong problem-solving and negotiating skills.
• Ability to communicate effectively with others at all levels of the organization.
Requirements:
• Prior experience in electro-mechanical/contract manufacturing preferred.
• Understanding of ERP/MRP systems, purchasing, and production planning.
• Experience with Microsoft Office tools (Project, Word, PowerPoint, Excel, Visio, etc.)
Benefits:
• Health Insurance (Medical, Dental, Vision)
• Life Insurance, Short and Long-Term Disability
• Health Savings Account and Flexible Savings Account
• 401(k) Plan with Match
• Paid Time Off
• Holidays
We are an Equal Opportunity Employer.